Thank you for considering a purchase from Carmel Doll Shop. Decided on an item, but would still like a bit more information? We have made every attempt to accurately describe the condition of each item, plus measurements, etc., yet we fully understand the needs of individual clients may vary. You may contact us through an email to request additional information or you may phone Carmel Doll Shop during business hours (PST) at (831) 643-1902.
Email Address: michaelndavid@carmeldollshop.com

Domestic shipping charges and insurance are included in our list prices. We may choose from the following options: US MAIL, FED EX or UPS.

We offer a 3-day return privilege on Mail Order items. Items that you choose not to keep must be returned to us in the condition in which they were sent. Returned items must be fully insured.

CUSTOM LAYAWAY
•Layaway plans to fit your needs are available, from 90 days up to one year, depending on the item.
•Layaways are risk and interest free. Remember, layaway payments are non-refundable, once a payment plan has been established.
•If you choose to cancel your layaway, we will offer store credit toward another item of your choice, (less a 10% re-stocking fee) to compensate you for any payments made.
•We do send monthly statements in order to keep our Layaway Clients informed of their progress.
•We require a layaway payment every month, we do not require a specific increment of the balance.
•If a Layaway Client misses two consecutive months of payments, we reserve the right to cancel the layaway contract.
•By initiating a layaway plan, you are agreeing to the above terms.

METHODS OF PAYMENT
Visa, Mastercard, American Express, wire transfers, money orders, travelers checks and personal checks.

MAILING ADDRESS
Carmel Doll Shop
213 Forest Ave.
Pacific Grove, CA 93950

(831) 643-1902